Privacy Policy

We collect information you provide directly and information generated automatically when you use our Service.

1.1 Information You Provide

• Account Information: Name, email address, and password when you register.
• Profile Data: Profile photo, native language, languages you are learning, and learning goals.
• Payment Information: Processed securely by third-party payment providers. We do not store card details.
• Communications: Messages or feedback you send to our support team.

1.2 Information Collected Automatically

• Usage Data: Lessons completed, time spent learning, quiz results, streaks, and achievements.
• Device Information: Device type, operating system, unique device identifiers, and app version.
• Log Data: IP address, browser type, pages visited, and timestamps.
• Cookies & Tracking: We use cookies and similar technologies to enhance your experience. See Section 7 for details.

We use the information we collect to:

• Create and manage your account.
• Personalise your learning experience and recommend content.
• Process payments and manage subscriptions.
• Send you service notifications, progress updates, and (with your consent) marketing emails.
• Analyse usage trends to improve and develop new features.
• Detect, prevent, and respond to fraud or abuse.
• Comply with legal obligations.

We do not sell your personal information. We may share data with:

• Service Providers: Third-party vendors who assist with hosting, analytics, payments, and customer support, bound by confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before your information becomes subject to a different privacy policy.
• With Your Consent: For any other purpose with your explicit agreement.

We retain your personal data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymise your personal data within 30 days, except where retention is required by law (e.g., financial records) or for legitimate business purposes (e.g., fraud prevention).

Aggregated, anonymised data may be retained indefinitely for analytics and research.

We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

In the event of a data breach that affects your rights and freedoms, we will notify you and the relevant authorities as required by applicable law.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data ("right to be forgotten"). See our Data & Account page for how to delete your account.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to the processing of your data for direct marketing.
• Restriction: Request that we restrict processing of your data in certain circumstances.

To exercise any of these rights, please contact us at privacy@lingualearn.com.ng.

We use cookies and similar tracking technologies to:

• Keep you signed in across sessions.
• Remember your preferences.
• Understand how you use our Service (analytics).
• Deliver relevant content.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@lingualearn.com.ng.

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over the content, privacy policies, or practices of third-party sites and accept no responsibility for them. We encourage you to review the privacy policy of every site you visit.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place (such as standard contractual clauses) to protect your data in compliance with applicable laws.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. For material changes, we will also send a notification through the app or via email. We encourage you to review this page periodically.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: